The following General Terms and Conditions of Use and Contracting govern access to and use of the Website https://www.realxpert.ai, as well as the contracting of services through it. The Website is owned by RealXpertAI SAS, CUIT 30-71938496-6, with registered office at CARRANZA CARLOS PJE. 4827, Buenos Aires City, Argentine Republic.
A. PURPOSE OF THE WEBSITE
RealXpert.ai is a digital real estate portal that facilitates the publication of property listings available for purchase or rent. The Company incorporates artificial intelligence tools to assist Offering Users in writing and optimizing their listings, which may be uploaded entirely by voice or text. The Company acts exclusively as a technological intermediary.
Key definitions: "Website": portal at www.realxpert.ai. "Interested User": person searching for properties. "Offering User": person or company that publishes properties. "Listing": publication of a property. "Services": functionalities offered by the Company. "Account": personal profile created through registration. "User Content": all material uploaded by the User.
B. ELIGIBILITY REQUIREMENTS
By accepting these Terms, the User declares to be over eighteen (18) years old, to have the legal capacity to contract, to have read and understood all conditions, and to assume all obligations set forth herein.
The following may not use the Website: minors, persons without legal capacity to contract, nor those who have been suspended or disqualified by the Company.
C. REGISTRATION
Simply browsing the Website implies acceptance of these Terms. The Company may require registration to access specific features such as contacting Offering Users, saving favorites, publishing Listings or contracting services.
The User undertakes to provide authentic, accurate and complete information and to keep it up to date. Users are responsible for the confidentiality of their access credentials.
The Company may terminate Accounts for violation of these Terms, inappropriate use, fraudulent conduct or inability to verify identity. Voluntary cancellation requires a minimum notice of sixty (60) days.
D. RULES OF USE
Users undertake to use the Website in accordance with the law, morality and public order. It is forbidden to use it for unlawful activities, to defame, or to infringe the rights of third parties or intellectual property.
It is prohibited to breach the security of the Website, to carry out denial-of-service attacks, or to copy or reverse engineer the code or contents without the Company's prior written authorization.
E. SERVICES
For the Interested User: Viewing Listings, searching and filtering properties, viewing on an interactive map, contacting Offering Users and saving favorites.
For the Offering User: Publishing Listings with text or voice upload assisted by AI, management of the publication portfolio and access to performance statistics.
The Company does not guarantee specific results derived from the use of the services, including the closing of real estate transactions. It has no involvement in negotiation, payment or contract completion processes between Users.
F. LISTINGS
The Offering User declares that it has sufficient authorization to publish the properties included in its Listings and guarantees that all information incorporated is truthful, accurate, complete and up to date.
Publishing false, simulated, duplicated Listings with artificial prices or any content intended to mislead is prohibited. The Company may remove such Listings without giving rise to any right to compensation.
AI tools assist in drafting Listings, but the Offering User is solely responsible for reviewing, validating and approving the final content before publication.
In the event of voice upload, the User must review and validate the resulting text, and is solely responsible for any error or omission included in the Listing.
The information available on the Website is purely informative and does not constitute real estate, legal, notarial, tax, financial or investment advice.
G. FEES AND PAYMENTS
The publication of Listings will be free of charge for an initial period of ninety (90) calendar days from the publication of these Terms.
Once that period has expired, the Company may establish fees and paid plans, notifying the User with a minimum notice of thirty (30) days before they come into effect.
Failure to pay for charged services may lead, upon prior notice, to the suspension or limitation of Listings and associated functionalities.
Promotions, discounts and special conditions will be temporary and revocable. Their use will not create a vested right to maintain such conditions in the future.
H. LIMITATION OF LIABILITY
The Company acts exclusively as a technological intermediary. It does not own the properties published, does not intervene in negotiations and does not guarantee the accuracy of the Listings.
The Company's total liability to the Offering User may not exceed the amount paid during the twelve (12) months prior to the event. With respect to the Interested User or free User, it will be limited to one (1) minimum living and mobile wage in force.
The Company will not be liable for indirect damages, loss of profits, loss of data or punitive damages, except in cases of willful misconduct or gross negligence.
I. AMENDMENT OF TERMS
The Company may amend these Terms due to regulatory changes, new features, security reasons or changes to the business model.
Any amendment will be notified by email with a minimum notice of thirty (30) days. Continuing to use the Website will imply acceptance of the new Terms.
J. INDEMNITY
The User will hold the Company harmless from any claim arising from the use of the Website, including claims between Users. The Company is not responsible for injuries, losses or damages arising from interactions between Users.
K. PRIVACY
The processing of personal data is governed by the Privacy Policy available on this site. Users may only use the data they access through the Website for legitimate purposes related to real estate transactions.
The use of robots, scrapers, crawlers or any automated mechanism to extract content from the Website without the Company's prior written authorization is expressly prohibited.
L. INTELLECTUAL PROPERTY
The User undertakes not to use the Company's trademarks, logos, trade names or copyrights without prior written authorization.
The Company retains all rights over the Website, its software, code, design, databases and other platform elements. No User may copy, reproduce or exploit these contents without authorization.
M. USER AUDIOVISUAL MATERIAL
The Offering User guarantees that it holds all rights over the content it uploads to the Website and grants the Company a free, non-exclusive and worldwide license to reproduce and distribute it as part of the operation of the Website.
The Company will not be deemed responsible for the published User Content. The User who uploads content will be solely responsible for it and must hold the Company harmless from any claim.
N. REVIEWS
Users may publish reviews and ratings. The Company will not apply sanctions for negative Reviews as long as they are not manifestly false or defamatory.
Publishing content with discriminatory criteria based on nationality, gender, sexual orientation, religion, disability, age or any protected category under applicable law is prohibited.
O. SANCTIONS
The Company may warn, suspend or permanently disqualify Accounts for breach of these Terms, fraudulent conduct, inability to verify identity or any inappropriate use of the Website.
P. JURISDICTION AND APPLICABLE LAW
These Terms and Conditions are governed by the laws in force in the Argentine Republic.
Any controversy will be submitted to the Ordinary Courts of the San Isidro Judicial Department, waiving any other jurisdiction that may correspond.