Privacy Policy and Data Protection

The Company may collect and process the following Personal Data as applicable:

Identification data: first name, last name, national ID, tax ID, company name, professional license or supporting documentation.

Contact data: email address, phone number, address, locality, province and country.

Account data: username, credentials, settings, usage history, favorites, inquiries and messages.

Professional data: data of real estate agencies, brokers, developers or authorized persons.

Listing information: property data, location, images, videos, audio, floor plans, descriptions, prices and commercial conditions.

AI and voice tool data: information derived from the use of automatic transcription, artificial intelligence and content generation.

Technical data: IP address, device identifiers, browser type, operating system, date/time of access, pages visited and cookies.

Billing and payment data: where applicable.

The Company will seek to collect only the data that is adequate, relevant and necessary for the purposes informed.

The User grants free, express and informed consent for the Company to collect, store and process its Personal Data in accordance with the purposes set out in this Policy.

Consent may be revoked at any time without retroactive effect. Revocation will not affect the lawfulness of processing carried out beforehand.

In certain cases, processing may be necessary for the execution of the contractual relationship, compliance with legal obligations, fraud prevention or the defense of rights.

Enabling access, browsing, registration, authentication and use of the Website, as well as the creation and administration of User Accounts.

Facilitating communication between Users, managing inquiries, complaints and technical support, preventing misuse and adopting security measures.

Operating artificial intelligence tools, voice upload and automatic transcription to assist in creating Listings and improving the user experience.

Sending operational, administrative, technical, legal or security communications related to the Website, the Account or the services contracted.

Sending commercial or advertising communications about own services, always with the possibility for the User to opt out or unsubscribe.

Complying with legal, tax, accounting or regulatory obligations; responding to requests from competent authorities; and defending the Company's legitimate interests.

The User undertakes not to upload Personal Data of third parties unless it has authorization, consent or a sufficient legal basis under applicable law.

The User will be solely responsible for the lawfulness, accuracy and authorization of the processing of third-party data included in its Listings or other publications.

The Company may delete, hide or restrict content that includes excessive, sensitive or unnecessary Personal Data.

The Website may incorporate artificial intelligence tools, voice upload, automatic transcription and content generation or moderation.

Information entered through such tools may be processed to operate the corresponding functionality, generate results and improve the user experience.

The User should not enter sensitive data, personal documentation of third parties or any data that is not necessary for the functionality used.

The Company may send operational, technical, legal or security communications related to the Website, the Account, the Listings or the services contracted.

The Company may send commercial or advertising communications about its own services or those of associated third parties.

The User may at any time unsubscribe from commercial communications through the enabled mechanisms, without affecting the sending of operational or legal communications.

The Company will not sell the User's Personal Data.

The Company may share data when necessary to: operate and improve the Website; facilitate communication between Users; use technology providers for hosting, analytics, AI, security, billing or payment methods; comply with legal obligations; or respond to requests from competent authorities.

The Company will seek to ensure that third parties accessing data do so under reasonable confidentiality and security obligations.

Data will be retained for as long as necessary to fulfill the purposes for which it was collected. In the event of Account cancellation, data may be retained for up to two (2) years, unless a longer period is required by legal, tax, security or rights defense obligations.

Data deletion may not imply the immediate erasure of backup copies, technical logs or records that must be kept for legal or audit reasons.

The Company will adopt reasonable technical and organizational measures according to the level of security appropriate to the risk of the data processed.

No computer system is absolutely infallible. The Company will adopt reasonable protection measures, without prejudice to the risks inherent to the digital environment.

In the event of a security incident that could significantly affect the rights of data subjects, the Company will adopt the appropriate measures in accordance with applicable law.

The Website may use cookies, pixels, tags and similar tools to remember preferences, maintain active sessions, measure Website usage and personalize content.

The User may configure their browser to block or delete cookies, although this may affect the operation of some Website features.

Continuing to browse will imply acceptance of the use of cookies to the extent permitted by applicable law.

Right of access: to obtain confirmation of whether their data is being processed and to access the corresponding information. Exercisable free of charge every six (6) months.

Right of rectification: to request the correction or update of their data when it is inaccurate, incomplete or outdated.

Right of deletion: to request the erasure of their data when it is no longer necessary for the purposes for which it was collected, subject to applicable legal exceptions.

To exercise these rights, the User must send a written request to:

Email: realxpertai@gmail.com

Postal address: CARRANZA CARLOS PJE. 4827, Buenos Aires City, Argentine Republic.

The Website may include links to third-party sites not operated by the Company. The Company will not be responsible for the privacy practices, content or security of such sites. The User should review each third party's policies before using them.

If the User considers that there has been a breach of data protection regulations, they may file a complaint with the Public Information Access Agency — National Directorate for the Protection of Personal Data, the control authority in the Argentine Republic.

The Company may disclose Personal Data upon request of competent judicial, administrative, governmental or regulatory authorities, within the framework of legally proceeding investigations or procedures.

The Company may amend this Policy due to regulatory, technical, operational, commercial or security changes.

Modifications will be notified to the User by email, notices within the Website, banners or pop-up messages.

Continuing to use the Website after the amendments come into effect will imply acceptance of the new Privacy Policy.